Terms and conditions

The website is operated by SC PROMO PLUS SRL, a Romanian company with its registered office in Suceava, str. Lt. Nicolae Catanescu Nr. 7, registered with the Trade Register under no. J33/782/1993, VAT no. RO3903674.

You can reach us at office@promoplus.ro or by phone on 0741 213 959 / 0230 517 990, Monday to Friday, 08:30 to 16:30.

By accessing and using the website you confirm that you have read, understood and accepted these terms and conditions. If you do not agree with them, please do not use the site.

Promo Plus is a distributor of construction materials, interior fitting articles and decorations. The website is a presentation catalogue: the products shown are stocked by specialist shops across the country, and orders are arranged directly with our team, by phone or email.

Product information (descriptions, images, specifications) is provided for information purposes and may be updated without prior notice. Prices and availability are confirmed through a quote request; the content of the site does not constitute a contractual offer within the meaning of the Civil Code.

The content of the site — texts, images, logos, catalogues, page structure — belongs to SC PROMO PLUS SRL or its partners and is protected by copyright and trademark law. The names Promo Plus, Flamex, Decor Plus, FlexiPlus and IzoPlus are brands used by the company.

You may use the site's content only for personal information or to evaluate a commercial partnership. Reproducing, distributing or commercially exploiting the content without our written consent is prohibited.

We make reasonable efforts to keep the published information accurate and up to date, but we do not guarantee that the site is free of errors or interruptions. Promo Plus is not liable for losses resulting from using information on the site without first confirming it with our team.

The site may contain links to websites run by third parties (for example flamex.ro, anpc.ro or the European ODR platform). We do not control the content of those sites and are not responsible for it; you use them under their own terms.

These terms are governed by Romanian law. Any disagreements are resolved amicably; where that is not possible, the Romanian courts have jurisdiction.

If you are a consumer, you may contact the National Authority for Consumer Protection (anpc.ro), the alternative dispute resolution (ADR) bodies, or the European online dispute resolution (ODR) platform: ec.europa.eu/consumers/odr.

We may update these terms to reflect legislative or operational changes. The version in force is the one published on this page, together with the date of the last update.